Important Tips on Selling with Cetsy

Thank you for your interest in becoming a Seller on Cetsy.co. We want you to be as successful as possible, so here are our top tips for crafting winning listings.

  1. Use high-quality visuals. Provide 13 MP+ photos from multiple angles and, when relevant, short videos to showcase items like cars or instruments.
  2. Shoot in natural light. The best photos come from indirect sunlight between 10 AM and 2 PM.
  3. Keep backgrounds simple. Remove distractions so the focus remains on your product.
  4. Write clear descriptions. Be concise but thorough—include size, material, variations, and any special features.
  5. Detail your shipping. Decide whether you ship locally or globally, research courier rates, and factor in all costs (including Cetsy fees) before listing.
  6. Prioritize customer service. Be honest, polite, and prompt. Buyers appreciate clear communication and reliable fulfillment.
  7. Engage with favorites. When someone favorites your item, send a friendly message—offer related products or a small discount to encourage purchase.
  8. Consider paid advertising. Boost visibility with Cetsy ads starting at \$1/day to drive more traffic to key listings.
  9. Promote your shop. Use Cetsy’s Services section to highlight additional offerings (e.g., custom painting services) and link back to your shop.
  10. Respond quickly to messages. Even tough questions can be turned positive—treat every inquiry as an opportunity.

We hope these tips give you confidence as you start selling. If you need further assistance, our 24/7 Live Chat, phone, and email support are always available.

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